FAQ's

Tracking your order is a simple and convenient process. Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to the carrier's website. To track your order, click on the provided link or enter the tracking number directly on the carrier's website.
If you have created an account with us, you can also log in to your account on our website to view the order status and tracking information. If you encounter any difficulties or have further questions, please don't hesitate to contact our customer support at [beadwaala@gmail.com] or call us at 9935602121. We're here to ensure a smooth and informed delivery experience for you.

For domestic transactions, we accept payments in INR through our secure Payment Gateway. You can make payments using various methods, including Credit card, Debit card, Net banking, Wallets, and more. Our aim is to provide you with a convenient and secure payment experience. If you have any specific payment-related inquiries or encounter any issues, feel free to reach out to our customer support for assistance. We're here to ensure a seamless payment process for your orders.

Yes, we do ship internationally. The shipping charges depend on the weight and dimensions of the parcel. We are committed to providing global shipping options to ensure our products reach customers around the world. If you have any specific questions about international shipping or need assistance with your order, please feel free to contact our customer support for prompt and helpful assistance.

Our exchange and refund policy are very friendly. Please contact customer support for this. All items eligible for return and exchange must be returned with price tags, craft cards, invoice, etc., in the original box/package as delivered to you.
Exchanged items will be delivered within 2-5 days after the receipt of the returned item. If you have any questions or need assistance with the exchange process, don't hesitate to reach out to our customer support. We are here to ensure your satisfaction with our products and services.

We understand the importance of a seamless payment process. If your card has been charged multiple times for the same order, rest assured that we will refund any extra amount charged. Please contact customer support at your earliest convenience to report the issue, and our team will promptly assist you in resolving the situation. We apologize for any inconvenience caused and appreciate your cooperation in bringing this to our attention. Your satisfaction is our priority.

Placing a wholesale order with BeadWaala is easy! Simply contact our customer support at 9935602121 or [beadwaala@gmail.com], and our team will guide you through the wholesale purchasing process. We offer attractive wholesale discounts to make your bead shopping experience even more rewarding. Get in touch with us to explore the wide range of beads available for bulk purchases.
Feel free to customize the question and answer to better suit the specific details and policies of BeadWaala.

No, currently, we do not offer a printed catalog. However, you can browse our extensive collection of beads on our website [www.beadwaala.com]. Our online platform provides a user-friendly experience, allowing you to explore and discover detailed information about each bead we offer. If you have specific inquiries or need assistance, feel free to contact our customer support at [beadwaala@gmail.com] or call us at 9935602121. Our team is here to help you find the perfect beads for your needs.

Yes, absolutely! We welcome orders placed over the phone. To make a purchase, simply call our customer support at 9935602121 during our business hours. Our friendly and knowledgeable team will assist you in selecting the beads you need, provide information on pricing and shipping, and guide you through the order process. We strive to make your shopping experience as convenient as possible. Feel free to reach out and place your order with ease!

After successfully placing your order with BeadWaala, you will receive a confirmation email to the address provided during the checkout process. This email will contain important details, including:
1. Order Confirmation: A confirmation that your order has been received and is being processed.
2. Order Number: A unique order number for reference in case you need to contact customer support.
3. Itemized Summary: A detailed list of the items you've purchased, along with quantities and prices.
If you do not receive a confirmation email within a reasonable timeframe, please check your spam or junk folder. Additionally, you can log in to your BeadWaala account (if applicable) to view your order history and confirm the successful placement of your order.
For any further inquiries or assistance, feel free to reach out to our customer support at [beadwaala@gmail.com] or call 9935602121. We're here to ensure a smooth and enjoyable shopping experience for you.

We aim to provide a seamless and reliable shipping experience for our customers. Here are the key details regarding shipping and delivery:
1. Shipping Options: We offer various shipping options to cater to your specific needs, including standard and expedited shipping.
2. Shipping Charges: Shipping charges are calculated based on the weight and dimensions of your order. You can view the applicable charges during the checkout process.
3. Delivery Timeframe: The estimated delivery time will be provided during the checkout process. It may vary based on your location and the selected shipping method.
4. Order Tracking: Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your delivery.
5. International Shipping: Yes, we do offer international shipping. Shipping charges for international orders depend on the weight and dimensions of the parcel.
6. Contact Customer Support: For any shipping-related inquiries, concerns, or assistance, please don't hesitate to contact our customer support at [beadwaala@gmail.com] or call 9935602121.
We strive to ensure your beads reach you in a timely and secure manner, and our team is ready to assist you throughout the shipping process.

We understand the importance of staying informed about your order's shipping status. If you have questions or concerns, here's how you can reach our Customer Support:
1. Email Support: Send an email to [beadwaala@gmail.com] with your order number and shipping inquiry. Our support team will respond promptly with the information you need.
2. Phone Support: Call our dedicated Customer Support line at 9935602121 during our business hours. Provide your order details, and our team will assist you in tracking your shipment.
3. Online Account: If you have created an account on our website, log in to view the status of your order and track your shipment directly.
We're committed to providing excellent customer service, and our support team is here to ensure you have the information you need for a smooth and worry-free shipping experience.

Placing an order with BeadWaala is a simple and convenient process. Follow these steps:
1. Browse our Catalog: Visit our website [www.beadwaala.com] and explore our extensive catalog of beads. Select the items you want to purchase by adding them to your shopping cart.
2. Review Your Cart: Once you have chosen your items, review your shopping cart to ensure that you have the correct quantity and specifications.
3. Proceed to Checkout: Click on the "Checkout" button to initiate the checkout process. Provide your shipping address and any other necessary details.
4. Select Shipping Method: Choose the shipping method that best suits your needs. Shipping charges will be calculated based on the weight and dimensions of your order.
5. Payment: Select your preferred payment method. We accept various payment options, including Credit card, Debit card, Net banking, and Wallets. Enter your payment details securely.
6. Review and Confirm: Before completing the order, carefully review your order details, shipping address, and payment information. Once satisfied, confirm your order.
7. Order Confirmation: Upon successful completion, you will receive an order confirmation email containing details of your purchase and an order number.
If you encounter any issues during the ordering process or have specific inquiries, feel free to contact our Customer Support at [beadwaala@gmail.com] or call 9935602121. We're here to assist you at every step. Happy shopping!

Yes, we understand the importance of making your gifts extra special. BeadWaala offers a convenient gift wrapping service to enhance your shopping experience:
1. Gift Wrap Option: During the checkout process, you will have the option to select gift wrapping for your order.
2. Personalized Message: Additionally, you can include a personalized message that will be included with the gift-wrapped package.
3. Quality Presentation: Our gift wrapping is carefully done to ensure a beautiful and presentable appearance, perfect for any occasion.
4. Cost and Details: The cost for gift wrapping will be specified during the checkout process, and it may vary based on the size and nature of the items.
If you have specific requests or questions about our gift wrapping service, feel free to reach out to our Customer Support at [beadwaala@gmail.com] or call 9935602121. We're here to add that extra touch of delight to your bead shopping experience.